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Managed Print Services

Managed Print Services Explained

Established in 2012, MiD is a comprehensive managed print service provider ensuring offices, small businesses and large companies across the UK have office technology that works consistently. We are Main Dealers for Toshiba and Sharp and trusted resellers of HP devices and can provide combined printers and copiers (known as multi-function devices) and the consumables needed to keep things running smoothly.

Our managed solutions team can provide you with the right device and software for your business, in any location across the UK. Our main office is in Sheffield but our agents, based in strategic locations across the country, can be with you within a four-hour timeframe to install, fix or remove any equipment you no longer need.

What is – MPS Explained?

MiD can provide your company with a range of Sharp, Toshiba or HP printer-copiers. Whether you need smaller departmental multi-function devices or large production multifunctional devices, MiD is able to provide a device to fit any space or requirement.

Once we establish which devices you need to run your business effectively, our team will visit you to install your chosen equipment. You’ll receive free training and a dedicated account manager and through the smart managed print service software, your device will be monitored and automatically updated with toner before it runs out and even submit its own meter readings, saving you time and hassle.

Who Are Managed Print Services for?

Managed print services are ideal for businesses large and small across the UK, to ensure their office technology is always running smoothly. If your company uses copiers and printers on a regular basis, it can be so frustrating when toner runs out or something breaks down. Our OneStop software will automatically order the correct new toner when the level in any colour or black falls below 25%.

MiD has been looking after office technology for companies since 2012 and offers an expert and value for money service. The professional team will ensure your office technology is always up to date and running like clockwork.

Benefits of Managed Print Services

There are many benefits to utilizing managed print services for your business. Alongside the outstanding customer service, you’ll also receive;

  • Free installation and training with your new technology
  • The ability to test drive your device
  • A 5-year satisfaction guarantee
  • A constantly managed telephone help desk
  • A dedicated account executive
  • 4-hour response rate for call-outs
  • Automated toner dispatch as soon as your device runs below 25%
  • Free toner recycling scheme

Our highly responsive engineers and support staff are always on hand to answer questions and come to fix any problems. Teaming with MiD means you’ll never be left without fully functioning office software!

Why Use MiD as Your Managed Print Service Provider?

Having many years’ experience servicing companies across the UK, MiD is regarded as one of the most reliable and efficient managed print services across the UK. No matter what size business you run, MiD will provide tailored solutions to suit your requirements and budget.

After you’ve spoken to one of the friendly MiD team, a field agent will visit your property to establish the size of your office and the functions you require from your software. Your account manager will then organize a managed print service option that matches up with the information you’ve provided.

Contact us today, to work out a managed print strategy for your business.