However, MiD works with many essential service providers, such as care homes and hospices and wherever possible, MiD will continue to provide consumables and engineering services to our customers.
If you need assistance, please use the Contact Form on our Contact Us page to communicate with our teams.
Please always quote your machine serial number and model, to help us identify the right consumables and support for your specific machine.
Urgent requests should use our telephone Service Helpline 03332 413 435 during normal office hours.
National Support
MiD provides professional support to over 600 customers across the UK, working from our Head Office in Sheffield and our regional support centres.
Sheffield Head Office: admin centre and support for South Yorkshire and Lincolnshire, including Sheffield, Rotherham, Chesterfield, Barnsley, Doncaster and Lincoln
The North East Centre: covering Teesside, Newcastle, Gateshead, Durham Sunderland, Middlesbrough, Stockton-On-Tees, Darlington
The North West Centre: covering Carlisle, Lancaster, Blackpool, Liverpool, Birkenhead, Wigan, Warrington, Manchester, Blackburn, Stockport, Bolton, Rochdale, Crewe, Chester and Stoke-on Trent
Yorkshire Centre: covering West Yorkshire, North Yorkshire, East Ridings, Leeds, Wetherby, Scarborough, Hull, York, Selby, Ripon, Thirsk, Wakefield, Bradford, Huddersfield, Halifax, Harrogate and Knaresborough
Midlands Centre: covering East Midlands, West Midlands, Birmingham, Stafford, Telford, Wolverhampton, Worcester, Coventry, Northampton, Corby, Leicester, Loughborough, Burton-upon-Trent, Derby, Nottingham, Newark and Grantham.